Privacy Policy

1. Introduction

Kiloma Advanced Solutions Ltd. ("Kiloma," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kiloma.com (the "Site") and use our products and services.

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out a contact or demo request form (name, email, company, message)
• Subscribe to our newsletter (email address)
• Apply for a job through our careers page
• Download a whitepaper or resource (name, email, company, role)
• Communicate with us via email or other channels

Information Collected Automatically

When you visit our Site, we automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and version, operating system
• Pages visited, time spent on pages, referring URLs
• Device information (screen size, device type)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you newsletters and marketing communications (with your consent)
• Improve our website, products, and services
• Analyze website usage and performance
• Prevent fraud and ensure security
• Comply with legal obligations

4. Data Sharing and Third Parties

We do not sell your personal information to third parties. We may share your information with the following service providers who assist us in operating our business:

• Vercel: Website hosting and analytics
• Neon: Database hosting (PostgreSQL)
• Upstash: Redis caching and rate limiting
• Postmark: Transactional email delivery
• Google Analytics: Website traffic analysis
• Slack: Internal notifications for form submissions

Each service provider is contractually obligated to handle your data in accordance with applicable privacy laws and only for the purposes specified by us.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Newsletter subscribers' data is retained until they unsubscribe. Contact form submissions are retained for up to 3 years. Analytics data is retained for up to 26 months.

6. Your Rights

GDPR Rights (EU/EEA Residents)

If you are a resident of the European Economic Area, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing of your personal data

CCPA Rights (California Residents)

If you are a California resident, you have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (TLS 1.3) and at rest (AES-256), access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Our servers and service providers may be located in different countries. By using our Site, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where required.

9. Children's Privacy

Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: